hotels

=What is a hotel?= It is an establishment providing accommodations, meals, and other services for travelers and tourists.There are many ways hotels are impacted by IT. This is through technology, and the rapid development of technology.

= How is IT related to hotels? = Hotels benefit from IT in many ways: They market and advertise through the internet, a global network.

They have online reservation systems, these include the self check in and the ones through the hotel receptionists. All reservations are made online now.



To open a door, most hotels have electronic key cards of a key



Transactions can be made online



Article This article basically informs the reader about a new proposal made by Holiday Inn (a hotel chain). This proposal consists of using iphones as a roon key. This article also gives opinions of people regarding the new proposal. =Social and Ethical issues of using technologies in Hotels=

//Marketing and advertising through the internet//
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 * This process can be costly and may attract the wrong type of people.
 * If terrorists are attracted by the advertisements then the hotel can encounter various types of problems.
 * Hackers may manipulate the advertisement and adjust it to make it for the use of their own preferences; which can fool potential costumers
 * This can lead to loss of profits.

//Having an online reservation system//

 * This can cause reliability issues. If the website fails to function, then costumers can't book a room.
 * The wrong type of people may play around with the system and book rooms which will not be used.
 * Anyone can book rooms, the system is not programmed to differenciate people who can potentially cause any form of danger.

//Providing electronic key cards//

 * Security issues may arise with experts knowing how to get into a room without using the cards.
 * This can cause more theft in a country which will then impact the economy.
 * Digital divide may occur due to some age groups being technologically challenged.

//Transactions can be made online//

 * Hackers may steal the money
 * The information may not be sent securely
 * Complications in the transaction may occur, which means that the hotel or costumer can lose money.

All of these issues also affect the environment. They all consume energy to work. They also require scarce resources which could potentially be used in another way.

For more interest in hotels and technology, click here.
This website shows different and interesting technologies relating to hotels.